Remote maintenance 
Phone +49 4921/9606 400
Language 
Workshop Service
State-of-art, high-availability IT is critical to business success. In case of IT failures, rapid repair and recovery of the systems is top priority. For this reason, MD has developed a package of support and repair services that ensure smooth operations.
State-of-art, high-availability IT is critical to business success. In case of IT failures, rapid repair and recovery of the systems is top priority. For this reason, MD has developed a package of support and repair services that ensure smooth operations.
- Client Management
- Permanent on-site management of IT and communications infrastructures
- 1st and 2nd level support
- Software population
- Roll-out
- Installation, migration, extension & changes
- Deinstallation & recycling
- Help Desk services
- User Help Desk packages with a modular design for all requirements
- On-site User Help Desk (front office)
- Central User Help Desk (back office)
- Repair & replacement services
- Troubleshooting
- Repair of server & storage systems
- Repair of network, security and communication systems
- Repair of laptops, PCs, printers and other peripherals
- Warranty service with spare parts handling
- Maintenance agreements