VoIP infrastructures need reliable connections in heterogeneous telephony environments, provide critical core business processes with real-time communication and comply with statutory regulations. Head secretary functions, fax, switchboard workplaces and call center functions are central components of a corporate voice environment, which is operated centrally on the basis of SLAs.
Reliable telepresence and video systems are based on a stable network with guaranteed bandwidth. Room systems and (mobile) stand-alone endpoints are integrated centrally through conference systems and can be coupled with external systems.
In addition to classic email written communication also requires intuitive chat systems for real-time communication, linking presence information, telephony, desktop sharing, and video with devices and headsets.