... Your IT Solution Provider at the North Sea Coast
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Network infrastructure | Virtualization | Unified Communication | License management | Programming | Storage | Security | Cloud Computing

Address
MD Hardware & Service GmbH
MD Schulung & Beratung GmbH
Stedinger Straße 24 / 24a
26723 Emden

Agreement of Services
Jointly we stipulate exactly set interfaces for recurring business services (SLA: Service Level Agreements).
Our objective is to give you, our customers, a more transparent way of control of the services provided by us. This will be done by describing in detail the guaranteed service characteristics such as:
- scope of services
- reaction time
- speed of processing
An important element here is the definition of service levels, which describe the agreed upon service quality.

Contact
Stedinger Straße 24 / 24a
26723 Emden
Tel. +49 (0) 4921 - 9606 400
Fax. +49 (0) 4921 - 9606 460

Online
www.md-systemhaus.de
info@md-systemhaus.de

Opening hours
Mon. to Thur. 8:00 AM - 5:00 PM
Fri.                     8:00 AM - 2:00 PM
Closed Sat.

Legal
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